Professional experience

TriMet, Portland, OR — Senior Communications Specialist

June 2013 - Present

  • Craft messaging reaching 100K+ weekly on social media, 86,000 email subscribers and 5,000 newsletter recipients.

  • Develop communications for major capital projects, producing media releases, fact sheets, reports and webpages.

  • Create and edit photo, video and drone content for social media, webpages and advertising.

  • Lead development and management of project webpages throughout project life cycles.

  • Coordinate social media content, engaging audiences and growing followers (Facebook +34%, Instagram +138%, X +13%) through campaigns and paid promotions.

  • Manage vendor contracts, coordinating scope, deliverables, timelines and budgets.

  • Produced a monthly newsletter reaching 5,000 subscribers with open and click-through rates 20% above industry averages.

TriMet, Portland, OR — Web Coordinator (temporary position)

February 2013 - June 2013

  • Produced and edited social media and web content for service alerts and promotions, contributing to increased audience engagement.

  • Tracked and reported website and campaign performance using Google Analytics.

AVIBE, Portland, OR — Account Manager


August 2011 - September 2012

  • Managed client relationships and business development, collaborating with design and development teams to deliver websites, e-commerce and e-learning solutions.

  • Produced marketing campaigns, social content and promotional materials supporting client growth.

Allegro Media Group, Portland, OR — Digital Manager

September 2008 - August 2011

  • Generated $1M+ in annual gross sales and expanded the client base 10% year-over-year by driving marketing campaigns and promotional initiatives.

  • Managed partnerships with 100+ retail and mobile music/video retailers, producing targeted weekly email campaigns reaching 10,000+ recipients.

Early Career (1997-2008)

  • PR and media relations

  • Peace Corps Volunteer, Honduras (27 months)

  • Secondary school teacher, Guatemala City

  • Nonprofit housing services.

Education

Marylhurst University — Master of Business Administration (MBA), 2008 – 2010

University of Oregon — Bachelor of Arts in Journalism, 1995 – 1997



Skills

  • Strategic communications planning and execution

  • Content creation: Blog posts, copywriting, drone, photography, press releases, social media, video

  • Canva, CapCut, CMS, Dreamweaver, Google Workspace, HTML (content updates), Microsoft 365

  • Social media: Bluesky, Facebook, Instagram, Threads, X, YouTube

Certifications

Part 107 remote pilot Federal Aviation Administration, 2024

Project management certificate Portland State University Center for Executive and Professional Education, 2022

Languages

English, Spanish